Privacy Policy for PiAxis AI
Effective Date: 10.03.2025
PiAxis AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and disclose personal information through our websites, applications, and services. We may update this Privacy Policy from time to time as our practices or applicable laws evolve.
1. Scope of This Policy
This Privacy Policy applies to:
The PiAxis AI web application and related desktop or mobile applications (the “Services”).
The PiAxis AI website and any related subdomains (the “Website”).
Other interactions you may have with PiAxis AI, such as customer support requests, product inquiries, or events.
This Privacy Policy does not apply to:
Third-party products or services that may integrate with PiAxis AI (“Third-Party Services”).
Any third-party websites or software that you access independently of PiAxis AI.
A separate agreement, such as a Master Services Agreement (MSA) or End User License Agreement (EULA), may govern your organization’s use of the Services and any related project data uploaded to PiAxis AI. In such cases, your organization (“Customer”) controls its own instance of the Services and the data associated with it (“Customer Data”).
2. Information We Collect
We may collect the following categories of personal information:
Identity and Contact Information: such as your name, job title, employer, work email, work phone number, and business address.
Account Credentials: login information used to access PiAxis AI Services.
Project Data: files, drawings, details, and metadata that you or your organization upload to the PiAxis AI platform.
Usage Data: information about how you interact with the Services, including searches, downloads, and detail usage.
Technical Data: such as IP address, browser type, operating system, device identifiers, and access times.
Third-Party Sources: information collected from professional platforms (e.g., LinkedIn) or authorized partners.
3. How We Use Your Information
We use your information to:
Provide and operate the Services.
Enable integrations with Autodesk® Revit®, AutoCAD®, and Autodesk Construction Cloud®.
Maintain and improve system performance and security.
Respond to inquiries, provide support, and communicate updates.
Send relevant information about PiAxis AI features, events, or promotions (where permitted by law).
Comply with legal obligations and enforce our agreements.
We do not sell your personal information.
4. Website Use and Cookies
Like most websites, PiAxis AI may collect information automatically, including IP addresses, geographic region, browser type, and pages visited. We use this information to administer the Website, analyze trends, and improve usability.
Cookies and similar technologies may be used to personalize your experience. You can manage cookie preferences through your browser settings.
5. Sharing of Information
We may share your information only in the following cases:
With Service Providers: Vendors who assist in hosting, storage, communications, or other business functions.
Legal Compliance: When required by law, subpoena, court order, or other legal processes.
Business Transactions: In connection with a merger, acquisition, or sale of assets.
Authorized Requests: At your direction or with your consent.
Security and Safety: To protect PiAxis AI, our customers, or others from harm, fraud, or security risks.
Service providers may be located in the United States or other jurisdictions.
6. International Data Transfers
If you access PiAxis AI from outside the United States, please note that your information may be transferred to and processed in the United States. By using our Services, you consent to such transfers. Where required, we implement safeguards such as data processing agreements or standard contractual clauses to protect personal data.
7. Data Subject Rights
Depending on your location, you may have the right to:
Access and request a copy of the personal information we hold about you.
Correct, update, or delete your information.
Restrict or object to processing.
Request data portability.
Opt out of marketing communications.
For California residents, additional rights under the California Consumer Privacy Act (CCPA) apply, including the right to know, delete, and opt out of the sale of personal information (PiAxis AI does not sell data).
For EU/UK residents, rights under the General Data Protection Regulation (GDPR) apply, including the right to lodge a complaint with your local supervisory authority.
To exercise these rights, contact us at tech@PiAxis AI.ai.
8. Data Storage and Retention
Your information is stored on secure servers located in the United States, Europe or Australia. We retain personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements. Project data may be retained for the duration of your organization’s contract and a reasonable period thereafter unless deletion is requested.
9. Children’s Privacy
PiAxis AI does not knowingly collect or solicit information from children under the age of 16. If we learn that we have inadvertently collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Services after changes take effect indicates acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
PiAxis AI
Email: tech@PiAxis.ai